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Lewis Lovelock - Global Technology Lead
As technology advances, we often find ourselves upgrading our electronics to keep up with the latest and greatest features. However, this can leave us...
Transforming IT Service Delivery with Slack and Jira · In today's fast-paced technological landscape, ensuring seamless IT support is critical for...
Slack Workflows capture dates in the format YYYY/MM/DD, and this format is not adjustable. In an effort to enhance the collaboration among operational...
Amidst a plethora of emerging AI initiatives, Private GPT stands out as the current frontrunner, occupying the esteemed status of the top trending...
In this blog, I detail an analysis of my approach employed for training an AI chatbot by harnessing a customised knowledge base, achieved through the...
As businesses grow and customer demands increase, it becomes increasingly difficult for support teams to keep up with the high volume of queries they...
